pissed off a lot of customers, but most likely for good reason. The cost of content continues to go up. The big mistake they made was not increasing prices gradually. No one wants to see a 60% price increase with no additional benefit, even if it is still the best deal in town. Whoever made this decision for Netflix should be fired for the PR nightmare it has caused the company. For me, it made me consider just how little I have been using my Netflix account. I cancelled my blue-ray package and will probably cancel DVDs and use Redbox for new releases until I run out of new broadcast/cable content to watch. I have been streaming a lot of content to my iPad so I will keep the streaming account which is a good deal for $8 a month. I will save $16 a month which is a lot more than I would spend on Rebox movies.
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